{
 "source": "https://menlovc.com/perspective/2025-the-state-of-generative-ai-in-the-enterprise/",
 "source_title": "Menlo Ventures《2025: The State of Generative AI in the Enterprise》",
 "source_date": "2025-12-09",
 "about": "骨架：Menlo Ventures《2025: The State of Generative AI in the Enterprise》（2025-12）的横向 AI（Copilots / Agent platforms / Personal productivity）和职能 AI（按部门，编程不收），每层写老做法到了 AI 时代变成什么；pitchbook_segment 字段在这里指对应 Menlo 框架的哪一块；new_layer = 报告之外我们加的「通用办公 Agent」框（g1 通用办公 Agent、g2 电脑操作 / 浏览器 Agent）。who = 第二套拆法（按谁买单），layers 指向第一套的 code。",
 "layers": [
  {
   "code": "g1",
   "name": "通用办公 Agent",
   "ai_era": "人在十几个软件之间来回点 → 一句话交代目标，agent 在云电脑里自己搜、写、做表、做 PPT，几分钟到几小时交成品",
   "pitchbook_segment": null,
   "new_layer": true,
   "box": "通用办公 Agent",
   "box_zh": "新框 · 一句话交代，它自己把整件事做完"
  },
  {
   "code": "g2",
   "name": "电脑操作 / 浏览器 Agent",
   "ai_era": "人手点网页和桌面软件 → agent 开浏览器、操作桌面，替你点、填、提交",
   "pitchbook_segment": null,
   "new_layer": true,
   "box": "通用办公 Agent",
   "box_zh": "新框 · 一句话交代，它自己把整件事做完"
  },
  {
   "code": "h1",
   "name": "企业版 AI 助手",
   "ai_era": "内网 + Office → 全员一个企业版 AI 助手，接上公司数据",
   "pitchbook_segment": "Horizontal · Copilots（ChatGPT Enterprise、Claude for Work、Microsoft Copilot）",
   "new_layer": false,
   "box": "Horizontal AI",
   "box_zh": "横向办公 AI → 全公司人人用"
  },
  {
   "code": "h2",
   "name": "企业搜索与知识",
   "ai_era": "内网搜索、wiki 找不到 → 一个框问遍公司所有系统，答完能接着办",
   "pitchbook_segment": "Horizontal · Agent platforms（Glean）",
   "new_layer": false,
   "box": "Horizontal AI",
   "box_zh": "横向办公 AI → 全公司人人用"
  },
  {
   "code": "h3",
   "name": "企业智能体平台",
   "ai_era": "RPA 机器人 + 流程 → 企业统一搭、管、审计一群 AI 员工，搭「AI 组织」",
   "pitchbook_segment": "Horizontal · Agent platforms（Salesforce Agentforce、Writer）",
   "new_layer": false,
   "box": "Horizontal AI",
   "box_zh": "横向办公 AI → 全公司人人用"
  },
  {
   "code": "h4",
   "name": "流程自动化",
   "ai_era": "人工搬数据、触发器 → 无代码把工具串成流程，流程里嵌 agent",
   "pitchbook_segment": "Horizontal · Agent platforms",
   "new_layer": false,
   "box": "Horizontal AI",
   "box_zh": "横向办公 AI → 全公司人人用"
  },
  {
   "code": "h5",
   "name": "会议 Agent",
   "ai_era": "人记纪要 → 自动转写、出纪要、列待办、发跟进",
   "pitchbook_segment": "Horizontal · Personal productivity（Granola）",
   "new_layer": false,
   "box": "Horizontal AI",
   "box_zh": "横向办公 AI → 全公司人人用"
  },
  {
   "code": "h6",
   "name": "邮件与日程 Agent",
   "ai_era": "人分拣邮件、约时间 → agent 分拣、起草回复、自动排日程",
   "pitchbook_segment": "Horizontal · Personal productivity（Fyxer）",
   "new_layer": false,
   "box": "Horizontal AI",
   "box_zh": "横向办公 AI → 全公司人人用"
  },
  {
   "code": "h7",
   "name": "文档 · 表格 · PPT",
   "ai_era": "人做 PPT、写公式 → 一句话出整套 PPT、自己建模的表格",
   "pitchbook_segment": "a16z《AI-Native Office Suite》专精型（Menlo 无）",
   "new_layer": false,
   "box": "Horizontal AI",
   "box_zh": "横向办公 AI → 全公司人人用"
  },
  {
   "code": "d1",
   "name": "销售",
   "ai_era": "SDR 手工找线索、发邮件 → AI SDR 自己挖线索、写个性化外联",
   "pitchbook_segment": "Departmental · Sales（Clay、Actively）",
   "new_layer": false,
   "box": "Departmental AI",
   "box_zh": "职能 Agent → 按部门买（编程不收）"
  },
  {
   "code": "d2",
   "name": "客服",
   "ai_era": "客服坐席 + 规则机器人 → agent 自己解决工单，按解决次数收费",
   "pitchbook_segment": "Departmental · Customer success",
   "new_layer": false,
   "box": "Departmental AI",
   "box_zh": "职能 Agent → 按部门买（编程不收）"
  },
  {
   "code": "d3",
   "name": "IT 服务台",
   "ai_era": "IT 工单排队 → agent 直接重置密码、开权限、处理请求",
   "pitchbook_segment": "Departmental · IT",
   "new_layer": false,
   "box": "Departmental AI",
   "box_zh": "职能 Agent → 按部门买（编程不收）"
  },
  {
   "code": "d4",
   "name": "HR 与招聘",
   "ai_era": "HR 筛简历、约面试 → agent 搜人、初筛、AI 面试",
   "pitchbook_segment": "Departmental · HR",
   "new_layer": false,
   "box": "Departmental AI",
   "box_zh": "职能 Agent → 按部门买（编程不收）"
  },
  {
   "code": "d5",
   "name": "财务与会计",
   "ai_era": "月底手工对账关账 → agent 自动记账、对账、关账",
   "pitchbook_segment": "Departmental · Finance + operations（Rillet、Campfire、Numeric）",
   "new_layer": false,
   "box": "Departmental AI",
   "box_zh": "职能 Agent → 按部门买（编程不收）"
  },
  {
   "code": "d6",
   "name": "营销",
   "ai_era": "写手 + 投放 → agent 出内容、做 SEO / GEO（只列代表）",
   "pitchbook_segment": "Departmental · Marketing",
   "new_layer": false,
   "box": "Departmental AI",
   "box_zh": "职能 Agent → 按部门买（编程不收）"
  },
  {
   "code": "d7",
   "name": "法务",
   "ai_era": "律师助理查资料、审合同 → agent 起草、审阅、尽调（垂直，只列代表）",
   "pitchbook_segment": "Vertical · Legal（Eve）",
   "new_layer": false,
   "box": "Departmental AI",
   "box_zh": "职能 Agent → 按部门买（编程不收）"
  }
 ],
 "who": [
  {
   "code": "W-agent",
   "name": "交给 agent 整件做",
   "desc": "通用办公 Agent、电脑操作 Agent",
   "layers": [
    "g1",
    "g2"
   ],
   "section": "个人和小团队自己买"
  },
  {
   "code": "W-pp",
   "name": "个人效率",
   "desc": "会议、邮件日程、文档表格 PPT",
   "layers": [
    "h5",
    "h6",
    "h7"
   ],
   "section": "个人和小团队自己买"
  },
  {
   "code": "W-cop",
   "name": "全员助手和搜索",
   "desc": "企业版 AI 助手、企业搜索",
   "layers": [
    "h1",
    "h2"
   ],
   "section": "IT 部门全公司采购"
  },
  {
   "code": "W-plat",
   "name": "搭 agent 的平台",
   "desc": "企业智能体平台、流程自动化",
   "layers": [
    "h3",
    "h4"
   ],
   "section": "IT 部门全公司采购"
  },
  {
   "code": "W-front",
   "name": "对外：拿收入、接客户",
   "desc": "销售、客服、营销",
   "layers": [
    "d1",
    "d2",
    "d6"
   ],
   "section": "业务部门自己买"
  },
  {
   "code": "W-back",
   "name": "对内：后台职能",
   "desc": "IT、HR、财务、法务",
   "layers": [
    "d3",
    "d4",
    "d5",
    "d7"
   ],
   "section": "业务部门自己买"
  }
 ]
}